Accessing Your Health Records: Common Questions
Your right to see what is written about you, and to get a copy of it.
Last revised
Accessing Your Health Records: the questions people actually ask, answered from published guidance.
Key takeaways
- Right of access: free, under UK data protection law
- Timescale: normally within one month of the request
- Most useful single change: Ask the organisation that holds the record — the GP practice for GP notes, the trust for hospital notes.
- Commonest mistake: Paying a fee, since one is not normally chargeable.
- See a doctor if any of the signs under "When to get help" below apply to you.
What is Accessing Your Health Records?
Your right to see what is written about you, and to get a copy of it.
Why does it matter?
It is a legal right rather than a favour, and it is free, which surprises most people who ask.
Right of access for Accessing Your Health Records?
Free, under UK data protection law.
GP records online for Accessing Your Health Records?
Available through the NHS App.
What is the single most useful thing to do?
Ask the organisation that holds the record — the GP practice for GP notes, the trust for hospital notes.
What is the most common mistake?
Paying a fee, since one is not normally chargeable.
When should I see a doctor?
If a request is refused or ignored past a month, complain to the organisation first and then to the Information Commissioner's Office. If reading your record raises something clinically worrying, take it to your GP rather than acting alone.
Where to go next
- New to Accessing Your Health Records? Start Here
- Your Questions About Accessing Your Health Records, Answered
- Accessing Your Health Records — the reference entry
- Getting Help From a Pharmacy: What the Evidence Actually Says
- The Evidence on Registering With a GP, Without the Hype
When to get help
If a request is refused or ignored past a month, complain to the organisation first and then to the Information Commissioner's Office. If reading your record raises something clinically worrying, take it to your GP rather than acting alone.
Where this comes from
- NHS — How to access your health records
- Information Commissioner's Office — Right of access
How this page was put together
Every figure, recommendation and warning above is taken from the guidance named in Where this comes from. Nothing on this page is inferred, summarised or generalised beyond what those bodies publish: where they give a number, it is their number, and where they are silent, so are we. Pages are rebuilt whenever the underlying record changes. Sign-off by a named clinician, where it has happened, is shown at the top of the page along with the date.
Medical disclaimer
This article is general information, not medical advice. It cannot account for your own history, medication or circumstances. Always speak to a GP, pharmacist or another qualified health professional before making changes that affect your treatment, and never delay seeking medical advice because of something you have read here. In an emergency, call 999.
