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Communicating with Hearing Loss: A Practical Checklist

Communicating with Hearing Loss: what is worth doing, what is worth avoiding, and when to stop and see a doctor.

Marcus Okafor, MSc Health journalist 3 min read 1 views
Communicating with Hearing Loss: A Practical Checklist

Practical adjustments that make conversation work. Most of the difficulty is environmental, and small changes by the other person help more than volume does.

Key takeaways

  • Background noise: the single biggest obstacle
  • Lip reading: used by most people with hearing loss, consciously or not
  • Most useful single change: Face the person, in good light, and get their attention first.
  • Commonest mistake: Shouting, which distorts speech.
  • See a doctor if any of the signs under "When to speak to a doctor" below apply to you.

Do

  • Face the person, in good light, and get their attention first
  • Reduce background noise rather than raising your voice
  • Rephrase rather than repeat the same words louder

Do not

  • Shouting, which distorts speech
  • Covering your mouth or speaking from another room
  • Saying "it does not matter" when asked to repeat

The numbers behind the list

Where the items above come from.

Published figures for Communicating with Hearing Loss
MeasureFigure
Background noisethe single biggest obstacle
Lip readingused by most people with hearing loss, consciously or not
Shoutingdistorts speech and rarely helps
Hearing loopsavailable in many public venues; switch the aid to T

If you change one thing

Face the person, in good light, and get their attention first. Start there. The rest of the list keeps.

Where to go next

When to speak to a doctor

See a GP for any new or worsening hearing difficulty. Seek same-day assessment for sudden hearing loss in one or both ears. Persistent one-sided hearing loss or tinnitus needs assessment even if it is mild.

Where this comes from

  • NHS — Hearing loss
  • RNID — communication tips

How this page was put together

Every figure, recommendation and warning above is taken from the guidance named in Where this comes from. Nothing on this page is inferred, summarised or generalised beyond what those bodies publish: where they give a number, it is their number, and where they are silent, so are we. Pages are rebuilt whenever the underlying record changes. Sign-off by a named clinician, where it has happened, is shown at the top of the page along with the date.

Medical disclaimer

This article is general information, not medical advice. It cannot account for your own history, medication or circumstances. Always speak to a GP, pharmacist or another qualified health professional before making changes that affect your treatment, and never delay seeking medical advice because of something you have read here. In an emergency, call 999.

Spotted something wrong? Report an error on this page. We correct on the page and say what changed.

Marcus Okafor

Health journalist covering cardiovascular risk and long-term weight research. Previously spent four years fact-checking medical copy, a job that permanently ruined his tolerance for the word "detox".

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